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So much monitoring power and control, it might go to your head.

No cookie-cutter setups here. When you work with us, we’ll give you a state-of-the-art cloud-based call center with a full lineup of features, customized to meet your every need. There are truly no boundaries with our service – you’re free! As in, free to work from home, free to work with any device or system and free from working with an IT staff. And we’ll do you one better. Our services require minimal upfront and operating expenses compared to traditional on-premise call center phone systems.

Call Center Services
  • Automated call distribution
  • Call recording
  • Analytics
  • Cloud-based
  • Queuing
  • Escalation
  • Caller prioritization
  • Remote agent
  • One monthly, all-inclusive fee
Rapid Support

Choose Your Plan

Call Center Standard

Starting at

  • Advanced call management features designed to manage heavy call volumes
  • Improve your customer experience
  • Increase sales and customer retention
  • Highly customizable
Call Center Premium

Starting at

  • Full featured call center operations management platform
  • Advanced call queuing control and customization
  • Automated call flow scheduling based on time of day

Call Center Standard
Call Center Premium
Advanced Call Reporting    
Agent State    
Call Control    
Call Queuing    
Call Monitoring    
Management of Call Center Agents    
Service Configuration    
Night Services  
Policy Management  

Flexibility is key. When critical situations arise, our call center solution is able to adapt to handle any situation quickly and effectively.
  • Work directly from a full-feature web application
  • Complete overview of call center health status through visual call queues and analytics dashboard
  • Control of system access and team chat functions to handle the most critical situations with ease
  • Full support for multiple call centers to function as a single unit
  • Remote log-in functionality

Get a Quote

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